How can I track my order?
- We will email you as items in your order ship, or if there are updates on the status of your order
- How do I know if ordering online is secure?
- To help determine if your connection is secure, look at the status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser), Secure Sockets Layer (SSL) should be active, which helps to protect the transmission of information through the website. You should also verify that the URL for the page you are on includes “https” at the beginning. Most browsers offer additional security alerts as well.
- What happens when my item is backordered?
- Items that aren’t available to ship when an order is placed are on backorder and will ship at a later date. We’ll provide you with an approximate ship date when you add the item to your bag and when you check out. Backorder ship dates are approximate, and we’ll email you if the date changes. Please note that, while your credit card will be authorized on the date you place your order, you will not be charged until the item ships.
- What methods of payment can I use?
- All major credit cards. At this time, we cannot accept cash, CODs, checks, money orders or gift certificates for online purchases. If you have any questions, please contact us at: support@therenegadestitch.shop
- Can I add different forms of payment to an order?
- No. We’re currently unable to accept multiple credit cards for a single transaction.
- Will you charge sales tax on my order?
- Yes, tax are in the order of State requirements